FAQ

Fast Shipping and FREE Returns (US)

Free 2 Day Shipping within the US on all orders above $50

Free return shipping for all domestic orders returned within 15 days of delivery


Guarantee

MEEMS WILL ALWAYS MATCH AN ONLINE COMPETITORS NON-CLEARANCE PRICE WITHIN 30 DAYS OF YOUR PURCHASE, SUBJECT TO THE FOLLOWING RESTRICTIONS:

    • We will match clearance prices only at the discretion of the Sales Manager. A clearance price is considered 40% or more off the original price.
    • Coupons may not be stacked or mixed and matched with price matches; e.g. we will only match a coupon and price together if the coupon and price are both offered by the same competitor at the same time.
    • If an item is not in stock at another store, we generally do not match the price.
    • We do not match stores that do not list or answer a contact phone number, that do not list a business address, or that list nearly all items as discounted. We do not price match on wholesale quantities, considered to be orders of three or more of the same product.
    • There may be exclusions honoring coupons on new arrivals and bestsellers. Those products will be tagged as such on our site.
    • We do not match coupons with a restricted number of uses.

Special Orders

Our website is in real time. All available sizes are displayed online. If your size is not showing up, it is unfortunately out of stock. However, you are able to sign up for a “back in stock” notification so that you receive an email when/if an item become available again. By selecting the desired size and filling out the "Notify Me" form, a special order inquiry will be sent to our Special Orders Department and we will look into the availability of the item for you. If the item is a sale item, we are not able to re-order it. 


Authenticity

MEEMS only carries merchandise that is authentic, first-run, and purchased directly from its designer.